Help with EONS v1.*
Mac Users: Installing EONS for the first timeIssues with old versions of the Java WebStart were reported (v1.5.0 and earlier). Please make sure that you have the latest Sun Java WebStart installed on your system. The latest updates are available from http://support.apple.com/downloads .
Mac Users: Displaying the Java consoleGo to Applications/Utilities/Java/Java 1.x/x Plugin Settings and turn it on there. Then the Sun Java console will show up whenever Java is active in Safari/Firefox.
Linux Users: Installing EONS for the first time
Note: the following instructions were verified on Ubuntu and Fedora operating systems.
IcedTea Webstart is the default installed version. EONS does NOT work with IcedTea. You MUST install Sun JDK using the following instructions:
INSTRUCTIONS .
Open a terminal.
Go to the java installation directory (usually /java/jdk#.#/bin).
To display the Java control panel, type: ./ControlPanel
The following panel appears:
Go to the advanced tab and select the Show Console option.
Both versions of EONS are Web Start applications and require a Java virtual machine. We recommend that you install the latest version of Java. To do so, please visit the Java website. When you reach the Java website, you will see the following:
Snapshot of the Java Website
The 'Download
button' allows you to download the latest version of Java.
The 'Verify Installation'
button provides feedback about your current Java
installation. At the end of the verification process, you
should see a page that displays information on the Java
version you have on your machine. If you do not have the
latest version of Java, this page should provide a link allowing you to
download it.
"I installed the latest version - It still does not work!"
If you installed the latest version of Java and still are unable to launch EONS, It can also be helpful to use another web browser as the Java installation package may very well not be associated with all the browsers on your machine. If this does not help, please send an email to jbouteil@usc.edu. Remember to provide the following information to help us provide the most appropriate and targeted help:
- Your operating system
- Your internet browser
- The version of Java you are using
- A description of the problem you are encountering